Newcastle Portable Bathrooms
0423 679 334

0413209815

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    • Home
    • Information / pricing
    • Gallery
    • FAQ
    • contact us
    • Privacy Policy
    • Terms & Conditions
    • Policies and Procedures
      • Booking Guidelines
      • Payment Terms Guideline
      • Delivery and Setup
      • Maintenance & Cleaning
      • Usage Guidelines
      • Return and Pick Up
      • Customer Support
      • Health and Safety

0413209815

Newcastle Portable Bathrooms
0423 679 334

Signed in as:

filler@godaddy.com

  • Home
  • Information / pricing
  • Gallery
  • FAQ
  • contact us
  • Privacy Policy
  • Terms & Conditions
  • Policies and Procedures
    • Booking Guidelines
    • Payment Terms Guideline
    • Delivery and Setup
    • Maintenance & Cleaning
    • Usage Guidelines
    • Return and Pick Up
    • Customer Support
    • Health and Safety

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Delivery and Set Up Guidelines and Procedures

1. Delivery Coordination

1.1 Scheduling Deliveries


• Deliveries will be scheduled based on the availability of the units and the requested rental dates. Customers should provide at least 7 days’ notice for bookings.


1.2 Notification of Delivery


• Customers will be notified of the estimated delivery time at least 1 hour in advance. If there are any changes to the schedule, customers will be informed promptly.

2. Delivery Requirements

2.1 Accessibility of Delivery Site


• The customer is responsible for ensuring that the delivery site is accessible and free of obstacles. This includes:


• Clear pathways for delivery vehicles.


• Adequate space for the setup of the portable bathroom units.


2.2 Site Specifications


• The delivery site must meet the following specifications:


• A flat, stable surface for placing the unit.


• Proximity to necessary utilities (water supply, sewer line, and power outlet).


2.3 Permits and Regulations


• The customer is responsible for obtaining any necessary permits or permissions for the placement of the portable bathrooms on the designated site.

3. Set up Procedures

3.1 Delivery and Setup Process


• Upon arrival at the delivery site, our team will:


• Unload the portable bathroom units.


• Position the units according to the customer’s specifications and site requirements.


• Connect any necessary utilities (water supply, electricity) if applicable.


3.2 Customer Presence


• The customer (or an authorized representative) must be present at the time of delivery to:


• Provide access to the site.


• Confirm the placement of the units.

4. Inspection Upon Delivery

4.1 Condition Check


• The customer will have the opportunity to inspect the portable bathroom units upon delivery to ensure they are clean and functional.


4.2 Delivery Checklist


• A delivery checklist will be completed during the handover, covering:


• Condition of the unit.


• Cleanliness and functionality.


• Included accessories (e.g., keys, hoses, fittings).


• The customer will be asked to sign the checklist to confirm acceptance.


4.3 Photographic Records


• Newcastle Portable Bathrooms may take date-stamped photographs of the unit at the time of delivery as a record of its condition.

5. Post-Delivery Support

5.1 Customer Contact Information


• Customers will be provided with contact information for any post-delivery questions or issues that may arise during the rental period.


5.2 Reporting Issues


• Any issues identified after delivery must be reported within 2 hours of delivery to ensure prompt resolution. Failure to report issues within this timeframe may result in the customer being held responsible for any damage or condition discrepancies at collection.



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